When opportunity is on the line….
Don’t waste the moment.
Our clients realize that time is money.
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The average business places 7 out of every 10 callers on hold for an average of 45 seconds…and executives spend hours on hold every year.
______________# of callers on hold per day
______________business days per month x 22
______________callers per month
______________average hold time (45 seconds = 75% of 60) x .75
______________minutes per month divide by 60
______________hours per month
______________x 12 months per year
______________= Total Hours Per Year ON HOLD |
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How will you use your time?
Make every second count.
HTA will help put this time to work for you.