When opportunity is on the line….
Don’t waste the moment.

Our clients realize that time is money.

The average business places 7 out of every 10 callers on hold for an average of 45 seconds…and executives spend hours on hold every year.

______________# of callers on hold per day

______________business days per month x 22

______________callers per month

______________average hold time (45 seconds = 75% of 60) x .75

______________minutes per month divide by 60

______________hours per month

______________x 12 months per year

______________= Total Hours Per Year ON HOLD

How will you use your time?

Make every second count.
HTA will help put this time to work for you

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